United states visitors aren’t flying in droves to Cuba now. Tour providers: Please come back

When Tom Popper flew in order to Havana over the weekend, his flight through New York’s JFK airport had been only 27 percent full. For that president of InsightCuba, a Cuba tour operator, that was a sure indication that travel to the island is within trouble this winter.

Even though Cuba reported a record of nearly 4. 7 million international site visitors, including nearly 620, 000 Us citizens in 2017, in the last few months Oughout. S. travel to the island provides cooled. [Cuban-American travel is excluded from those totals].

After the Obama administration made it easier designed for Americans to travel to Cuba, releasing years of pent-up demand, it was difficult to find an empty hotel room in Havana.

But in the past six months, the particular Cuba travel industry has been strike by a triple whammy of undesirable events: U. S warnings plus advisories against traveling to Cuba coming from mysterious health episodes influencing diplomats, a Category 5 storm that battered tourism facilities, plus confusing statements and restrictions in the Trump administration on travel to the particular island.

Every time a brand new headline pops up, it takes a cost, Popper said. The phones from his company go silent.

So this week, InsightCuba along with a cross-section of those involved in Cuba traveling organized an outing in Havana with the singular purpose of showing it is safe and legal to travel to Cuba.

Despite the new guidelines under Trump, it’s not that complex to visit Cuba either, said Popper, who organized the CubaMediaDay upon Monday in Havana.

Melia, the Spanish hotel firm, donated space at its Melia Cohiba hotel, for the Havana conference. It operates 27 hotels within Cuba with 12, 570 areas. By 2020, it hopes to become running 38 hotels on the tropical isle with 15, 548 rooms.

During December and The month of january, American guests at the Melia Cohiba decreased 25 percent but they still symbolized the top market at the hotel, stated Francisco Camps, deputy director associated with Melia Cuba.

“ We’re here today to change program, ” said Terry Dale, chief executive and chief executive of the U. H. Tour Operators Association. While Cuba won accolades as top growing market and hottest market within 2015 and 2016, Dale mentioned Cuba wasn’t on either listing in 2017 and it was seen as the destination most at risk.

While most international destinations would be the subject of travel advisories due to crime waves, terrorism or problems of war, Cuba has always been regarded as a relatively safe destination. At the This town International Tourism Fair this 30 days, Cuba received an excellence prize for the “ safest country on the planet. ”

But the most recent Department of State advisory, released on Jan. 10, urges Oughout. S. travelers to “ reexamine travel to Cuba due to health assaults directed at U. S. Embassy Havana employees. ”

Twenty-four employees have suffered symptoms which range from hearing loss, dizziness and exhaustion to headaches, cognitive issues plus visual problems. Because the United States mentioned Cuba failed to protect its diplomats while they were on the island, basically a skeletal staff has been taken from the embassy in Havana as well as the U. S. expelled 17 diplomats from the Cuban embassy in Wa.

Nineteen U. Ersus. travelers to Cuba also have documented similar symptoms to the State section, but State wouldn’t confirm in which the incidents took place or whether Oughout. S. investigators had confirmed all of them.

Some of the diplomats documented hearing a shrill buzzing audio, but not all. What’s caused the outward symptoms is still unknown. Because “ we have been unable to identify the source of the episodes (at diplomatic residences and the Resort Nacional and Capri hotel within Cuba), we believe U. T. citizens also may be at risk, ” the advisory said.

Cuban tourism officials also became a member of the Havana media day, disseminating guidebooks and promotional materials with the motto “ la vives, una amas” (you reside it, you love it), and had taken American journalists on a tour associated with Old Havana and Central Havana.

To allay concerns that travelers will find hurricane-battered resorts unable to receive guests, Jose Bisbe York, president of Viajes Cuba, a tourism enterprise within the Ministry of Tourism, said repairs have been completed on 40, 000 rooms in hotels and all major tourism facilities had been back on line by Nov. one

“ We not just repaired but fully renovated these types of hotels, ” he said, incorporating that international visitor arrivals dropped 10 percent in December and were lower 7-8 percent so far this 30 days.

“ Cuba is among the safest destinations all over the world, ” mentioned Bisbe. Nearly 40 percent associated with Cuba travelers are repeaters, twenty nine percent of travelers come with their loved ones and 96 percent of tourists say they would recommend Cuba as being a destination, he said.

“ You wouldn’t recommend the destination if there is some kind of risk, ” Bisbe said. “ We are an extremely, very safe country. ”

Marc Gaudet, a visitor from Ottawa who had been sitting inside a cafe, was on his ninth visit to Cuba since 2007. “ Really like every city in the world, ” this individual said of Havana. “ You can find good places and there are some poor places. But I would say this really is about the safest I’ve seen Havana in the past 10 years. ”

He’d heard about the health incidents, which usually also involved several Canadian diplomats, but was skeptical. “ Who on the planet would want to attack Canadian diplomats? ” he asked. Canada continues to check out but hasn’t issued a traveling advisory for Cuba.

“ I think someone is trying in order to spoil the soup, ” Gaudet said.


Visitors dance because musicians play at a bar within Havana. The number of American travelers flower to 619, 000, more than 6 times the pre-Obama level. Yet amid the boom, an eighteen percent increase over 2016, proprietors of private restaurants and bed-and-breakfasts are reporting a sharp drop-off.

Ramon Espinosa AP

None of the news provides scared away Marie Kahn, the retiree from San Francisco, either.

She just figured the lady needed to get to Cuba in a hurry. “ I wanted to come now because I actually fear that maybe in a year or even two it will no longer be possible, ” said Kahn who had been in Cuba for the past 10 days and paused since her tour group crossed Aged Havana’s Plaza de Armas.

“ We began within Holguí n and then went eastern to Guantá namo and Santiago and then rural areas between generally there and here, so we’re all agog with how urbanized Havana is. It’s rather a beautiful city. I would recommend it, ” she said.

The particular landmark 439-room Hotel Nacional, that has hosted world leaders, celebrities as well as the 1946 meeting of American mafia families who came together in order to divvy up business in Havana, also was on the media day time itinerary.

Now additionally, it has the infamy of being one of the resorts where the United States says some of the assaults on diplomats occurred.

For the past five years, the main marketplace at the hotel, which sits on the high bluff overlooking the sea, continues to be Americans. Of the 65, 000 tourists who slept at the hotel this past year, more than 50 percent were Americans, mentioned Antonio Martí nez, the general supervisor.

There were some cancelling and bookings were down final month, he said, but the resort still hasn’t closed the textbooks on the last season.

Martí nez said bookings might be down around 20 percent, yet he doesn’t know whether in order to attribute the drop to the effect of Hurricanes Irma and Helen, being named by the United States regarding the the health incidents, or other factors.

Asked what he believed when he first heard the usa had named the hotel because the scene of some of the “ assaults, ” he responded: “ When you are 70 years old like I am, absolutely nothing. ” With 20 years at the Nacional, he said he’s pretty much noticed and heard it all.

“ Look around. We still have United states guests here, ” said Martí nez. “ Please send all your friends here and they will be nicely taken care of. ”

Furthermore speaking at the meeting were flight and cruise line representatives.

Although it has downsized planes upon some routes and flew the last flight to Cienfuegos upon Jan. 8, American Airlines continues to be “ committed to the market, ” stated Martha Pantin, AA’s senior supervisor for corporate communications in Arkansas.

American still lures 63 flights a week to 5 Cuban cities and has applied to the particular Department of Transportation for seventeen additional weekly flight frequencies through Miami to Havana, said Pantin,

Cruise ships continue to turn up, too. On Monday, two had been in port in Havana as being a third sailed out to sea.

When Trump announced within Miami in June that he has been shifting toward a new Cuba plan, he said he was curing all of President Barack Obama’s Cuba policies.

He did not, but that led to more misunderstandings on the part of American travelers. The unsupported claims “ created a lot of misunderstanding, ” said Lindsey Frank, a lawyer whom spoke at the event.

But the president did make some essential changes: requiring all people-to-people excursions to be made as part of groups plus listing 180 Cuban hotels, visit companies and stores controlled from the Cuban military as off limitations for American travelers.

No American citizen, firm, green-card holder or person otherwise below U. S. jurisdiction is permitted to carry out any direct financial deal with any entity on the checklist.

However , Americans nevertheless can travel as individuals under other categories of permissible travel to Cuba such as support for the Cuban people and family visits. Many hotels aren’t at the list nor are private mattress and breakfasts. But travel in whose sole purpose is tourism continues to be prohibited.

Americans could book at the restricted hotels provided that they book through a Cuban traveling agency (Havanatur, San Cristobal, Amistur) not on the list or a third-country agency, said Frank. What is restricted is direct transactions with organizations on the list.

People in america are required to keep detailed records of the Cuba travels, including receipts, to get five years, and the administration provides suggested there could be spot checks with regard to compliance when Americans arrive at home. But so far that doesn’t seem to possess happened.

“ I am just not aware of any stepped-up adjustment, stepped up budget, or stepped-up personnel for enforcement at OFAC (the Office of Foreign Resources Control), ” said Frank.

“ Cuba, ” this individual said, “ very much does stay a legal destination for U. S. tourists — even under current OFAC regulations. ”

Follow Mimi Whitefield upon Twitter: @ HeraldMimi